Who we are

Our website address is https://host-experts.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR).

We may collect information about you for 2 reasons: firstly, to process your order and second, to respond to any queries which you may have.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us in the future.

The type of information we may collect about you includes:

  • your name
  • email address
  • IP Address

We will never collect information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

You will not and will not assist or permit any third party to, pass information to Google that Google could use or recognize as personally identifiable information. You will have and abide by an appropriate Privacy Policy and will comply with all applicable laws, policies, and regulations relating to the collection of information from Users. You must post a Privacy Policy and that Privacy Policy must provide notice of Your use of cookies, identifiers for mobile devices (e.g., Android Advertising Identifier or Advertising Identifier for iOS) or similar technology used to collect data. You must disclose the use of Google Analytics, and how it collects and processes data. This can be done by displaying a prominent link to the site “How Google uses data when you use our partners’ sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time). You will use commercially reasonable efforts to ensure that a User is provided with clear and comprehensive information about, and consents to, the storing and accessing of cookies or other information on the User’s device where such activity occurs in connection with the Service and where providing such information and obtaining such consent is required by law.

You must not circumvent any privacy features (e.g., an opt-out) that are part of the Service. You will comply with all applicable Google Analytics policies located at www.google.com/analytics/policies/ (or such other URL as Google may provide) as modified from time to time (the “Google Analytics Policies”).

You may participate in an integrated version of Google Analytics and certain Google advertising services (“Google Analytics Advertising Features”). If You use Google Analytics Advertising Features, You will adhere to the Google Analytics Advertising Features policy (available at support.google.com/analytics/bin/answer.py?hl=en&topic=2611283&answer=2700409). Your access to and use of any Google advertising service is subject to the applicable terms between You and Google regarding that service.

If You use the Platform Home, Your use of the Platform Home is subject to the Platform Home Additional Terms (or as subsequently re-named) available at https://support.google.com/marketingplatform/answer/9047313 (or such other URL as Google may provide) as modified from time to time (the “Platform Home Terms”).

Who we share your data with

Using WHMCS Script includes several third-party to improve an excellent service to you!
– NameCheap
– 2checkout
– Google Analytics
– Google Adsense
– Hotjar

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

What is GDPR?

Firstly, let us recap what GDPR is.

GDPR has been introduced to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international businesses. When GDPR takes effect, it will replace the 1995 Data Protection Directive (Directive 95/46/EC).

It takes effect on 25th May 2018.

I’m not in the EU so surely it doesn’t apply to me?

It’s not that simple. If you offer any products and services that may be purchased by customers located within Europe, then GDPR will apply to you. Unlike a directive, it does not require national governments to pass any enabling legislation and so it is directly binding and applicable to businesses all over the world.

In the UK, on 25th May 2018 the current law, the Data Protection Act 1998 (DPA) will be replaced by GDPR. Even after Brexit, GDPR provisions will be enshrined in a new UK specific law – the Data Protection Act 2018 (DPA 2018).

What data is protected?

The data that is protected under GDPR (as with the DPA) is data concerning individuals (not companies). However the definition is wider under GDPR and “Personal Data” extends to any information pertaining to an individual, whether it relates to their private, professional or public life. It can be anything from a name to a home address, photo, email address, bank account details, posts on social networking websites, medical information, a computer’s IP address and more. In other words, if in the course of running your business you collect and use any data about anyone that identifies them this will be Personal Data and you are required to follow the law in the way it is handled, accessed, stored or transferred. The individual is called the Data Subject.

Here is a link to an overview of the GDPR by the ICO: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr.

How can WHMCS help?

While WHMCS enables you to collect and store information, it’s important to note that you as the site owner are the data controller (i.e. the individual, company or organization that controls and uses the personal data). If your site can collect data from EU citizens, including those in the UK, then we recommend that you review your data privacy and security practices and begin researching your responsibilities.

What data breach procedures we have in place

– NameCheap
– 2checkout
– Google Analytics
– Google Adsense
– Hotjar

You can read our Terms and Conditions.

Need Some Help?

Whether you’re stuck or just want some tips on where to start, hit up our experts anytime.

Sales & Support Chat: 24\7 are available.

legal@host-experts.com

Get 20% off from your purchase by using this code: PROMO2020

Got it!
X